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Frequently
Asked Questions

What payment methods do you accept?

We accept payment by credit or debit card, PayPal, or bank transfer.

How long will delivery take?

Delivery times are estimates only, and we do not guarantee delivery within the stated timeframes. We aim to deliver your products as soon as possible, but delivery times may vary depending on the product and your location.

Can I track my order?

Yes, you will receive a tracking number once your order has been shipped. You can use this number to track your order on the courier's website.

What is your returns policy?

If you are not satisfied with the products you receive, you may return them to us within 14 days of receipt for a full refund, subject to our returns policy. There are some exceptions to this, for full details, please refer to our returns policy.

Can I cancel my order?

You may cancel your order before it has been shipped. Once your order has been shipped, it cannot be cancelled. Please contact us as soon as possible if you wish to cancel your order.

Do you offer discounts for bulk orders?

Yes, we offer discounts for bulk orders. Please contact us for more information and pricing.
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Bader Holdings UK Ltd | Lenborough Close, Buckingham, MK18 1SE | Company Number: 12817863 | VAT Number: 404669883
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